Policies

Get a library card
Library cards for non-residents
Loan Periods and Item Limits
Overdue Fees
View My Library Account
Renew an item
Borrow an item North Tonawanda Library does not own
Reserve an item
Using Library Computers
Suggest new materials
Rules of Conduct
Computer and Internet Use Policy
Laptop Use Policy

Library cards

Anyone living in Niagara, Orleans or Genesee County (Nioga Library System) is entitled to a free library card. To apply for a card you must present proper identification with your name and street address. Applicants under the age of 18 require a parent’s signature. Children are eligible for their own cards at age five.

Library cards for non-residents

If you live in Erie County you can still apply for a card with proper identification. There is a $40.00 annual fee. This entitles the cardholder to borrow up to ten items, printed materials only (no audio-video materials).

Loan Periods and Item Limits

  • Limit of 40 items per card.
  • Borrowers will not be allowed to check out items if there is a lost item on their record, or if unpaid fines total more than $5.00.
  • Books are loaned for 21 days, new books for 14 days.
  • Videos and DVDs are loaned for 7 days.
  • Music CDs are loaned for 7 days.
  • Audio books marked NEW may be checked out for 14 days, all others are loaned for 21 days.
  • The total number of Audio/Video materials (CDs, DVDs, Audio books) allowed is 20.
  • Magazines and civil service study guides are loaned for 7 days.

Overdue Fees

  • Adult items are $.20/item/day
  • Children’s items are $.10/item/day
  • Videos/DVDs are $1.00/item/day

View my Library Account

Patrons may view their library account to see which items are checked out, when they are due, any fines accrued, and a list of holds they have placed.

Renew an item

Most items may be renewed twice if they are not already overdue or have not been requested by another patron. Some materials may not be renewed. To renew please call the circulation desk (716) 693-4132 ext. 0, or renew via the Online Catalog.

Reserve an item

Materials currently checked out may be reserved or “held” by Nioga Library cardholders by visiting the reference desk, by phone, (716) 693-3009, or via the Library’s Online Catalog. A “hold” or reserve costs $.25 per item, payable when the item is picked up.

Borrow an item the North Tonawanda Library does not own

Items not owned by the North Tonawanda Library may be obtained from a library within the Nioga Library system. There are different ways to request materials:

  • Request the item through the NIOGA Catalog using your library card number and the default password “changeme”
  • Call (716) 693-4132 ext. 4 (adult) or ext. 5 (children’s dept.) to place the hold over the phone
  • Ask a librarian to place the hold for you in the library
  • Email us at: ntw@nioga.org

Using Library Computers

The Library currently provides patrons access to desktop computers, in-house use laptop computers, and free wi-fi.  There are 12 desktop computers and 6 laptop computers available for use by adult patrons.  For use by youth patrons, there are 3 desktop computers and 2 AWE Early Literacy Computers.  The Use of Library computers and wi-fi requires understanding of and adherence to the Library’s Computer and Internet Use Policy and the Library’s Rules of Conduct.

Printing

Library computers provide patrons with the ability to print in either black and white (15 cents per page for standard, 20 cents per page for legal sized) or color (50 cents per page).  The library does not provide refunds for unwanted print jobs.

Privacy and Saving Work

Public computer are equipped with protective software that prohibits any permanent changes be saved to the computer.  When a patron completes a session, all changes such as browsing history and documents saved to the computer are erased.  Lost information cannot be recovered.

Suggest new library materials

We welcome your thoughts on which new books, DVDs, CDs and other materials that the library should purchase! To suggest new items for purchase, please fill out a Contact form and either email it to the library or print it out and bring it to the library.